Privacy Policy

This Privacy Policy explains how alphanexuslabs.com (“we”, “us”) collects, uses, stores, and shares personal data when you visit our website and submit education or other inquiry/lead requests.

1. Personal data we collect

When you submit a form (for example, an education inquiry/lead request), we may collect:

  • Name
  • Email address
  • Phone number (if you provide it)
  • Your preferences or message content you include in the form
  • Technical information about your device and browsing activity (e.g., IP address, browser type, pages viewed, dates/times)

2. How we use personal data

We use personal data to:

  • Respond to your inquiry and provide requested information
  • Communicate with you about your request (including by email/phone)
  • Improve our website and services
  • Maintain records for customer support and dispute resolution

We process personal data in accordance with the Law of Ukraine “On Personal Data Protection” dated 01.06.2010 No. 2297-VI.

4. Sharing and disclosure

We may share personal data with:

  • Service providers that help us operate the website and manage communications (they process data only on our instructions)
  • Authorities if required by law

We do not sell your personal data.

5. Storage and retention

We store personal data only for as long as necessary for the purposes described in this Policy and for compliance with applicable legal requirements. Retention periods may vary depending on the type of request and whether we need to maintain records for dispute resolution.

6. Security measures

We implement organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

7. Your rights

Under Ukrainian law, you may have rights related to your personal data, including access to information about processing, request correction or clarification, and request deletion or other actions as provided by law. To exercise your rights, contact us using the details below.

8. Contact for privacy requests

For privacy requests and questions, contact:

Business:alphanexuslabs.com (PE)
Address:18 Bohdana Khmelnytskoho St, Kyiv, 01030, Ukraine
Email:contact@alphanexuslabs.com
Phone:+380 974 294 5772
Representative:Emma Bauer, Managing Director
Registration (EDRPOU):26069067
VAT:Single tax payer; VAT optional.

Important note for users in Ukraine

If you submit a form to request information or a service, we will process the personal data you provide for the purpose of responding to your request and maintaining records related to customer support. This Policy is issued in accordance with the Law of Ukraine “On Personal Data Protection” dated 01.06.2010 No. 2297-VI.