Terms of Service

Last updated: August 4, 2026

1. Who we are

These Terms of Service (“Terms”) govern your use of the alphanexuslabs.com website and our education preparation services (the “Services”).

Service provider: alphanexuslabs.com (PE). Address: 18 Bohdana Khmelnytskoho St, Kyiv, 01030, Ukraine. E-mail: contact@alphanexuslabs.com. Phone: +380 974 294 5772. Legal representative: Emma Bauer, Managing Director. Registration (EDRPOU) code: 26069067.

2. Acceptance

By accessing or using the website or requesting the Services, you agree to these Terms. If you do not agree, do not use the website or request the Services.

3. Services and pre-contract information

We provide education preparation services for prospective learners. Before you conclude any distance contract, we will present the essential pre-contract information required for distance service contracts, including the provider’s identification and key characteristics of the Services, the total price/payment terms, and contract duration and termination terms (as applicable).

Legal references: Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX.

Because this page may be used to collect lead/student information, additional information about how we handle personal data is provided in our Privacy Notice.

4. Intellectual property

All website content, learning materials, templates, and materials provided in connection with the Services (collectively, the “Content”) are protected by copyright and other intellectual property laws. You may view and use the Content only for your personal, non-commercial use as permitted by the Services.

You may not copy, distribute, sell, publish, modify, create derivative works from, or otherwise exploit the Content without our prior written permission, except where such restriction is prohibited by applicable law.

5. Acceptable use

  • You must not use the website to harm, disrupt, or attempt to gain unauthorized access to systems or accounts.
  • You must provide accurate information when requesting Services.
  • You must not interfere with website security, including by using automated tools to scrape, probe, or overwhelm the site.

6. User-provided data

If you submit details through contact/lead forms, those details may be treated as personal data and will be processed in accordance with applicable Ukrainian law and our Privacy Notice. Legal reference: Закон України “Про захист персональних даних” від 01.06.2010 № 2297-VI.

7. No guarantees of results

We strive to deliver high-quality education preparation. However, learning outcomes and exam/assessment results vary based on your baseline level, personal effort, course fit, and external factors. We do not guarantee specific results or scores.

8. Limitation of liability

To the maximum extent permitted by applicable law, alphanexuslabs.com and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or Services.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law.

9. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will indicate when changes were made. Continued use of the website after updates means you accept the updated Terms.

10. Contact us

If you have questions or complaints, contact us at contact@alphanexuslabs.com or by phone: +380 974 294 294 5772.

For consumer rights related to distance service contracts, you may use the complaint/claims procedures applicable under Ukrainian consumer protection legislation.

Legal references: Закон України “Про електронну комерцію” від 03.09.2015 № 675-VIII; Закон України “Про захист прав споживачів” від 10.06.2023 № 3153-IX.